About ZebraHotels.com

Company information

Zebra Portal ApS
Frejasvej 12
DK-8230 Aabyhoj

Tlf.: +45 87 38 99 98
Fax: +45 87 38 99 93
E-mail: info@ZebraHotels.com

VAT.: 32 09 86 65

 You are of course always welcome to contact us.

Terms & Conditions

Terms & conditions apply to all the services we provide, directly or indirectly through distributors, online, via email or by phone. Terms & conditions can be updated without notice. Prior to booking a reservation on our site, you must agree that you have read, understood, and have accepted the terms & conditions set out below.

1. The scope of our services

Through this website we provide an online platform for hosts ( "host" refers to a hotel, Inn, Bed & Breakfast, or any other form of temporary accommodation) to list accomodations available for reservation by site users. By making reservations through ZebraHotels.com, you are become in contractual (legally enforcable) relationship with the host you have booked with. We act solely as an intermediary between you and the host.

The information we provide is based on the information the landlord has given us. The landlord is responsible for updating their rates, availability and other information published on our website.

Because we can not control all of the information, we can not guarantee that it is complete or accurate. We can not be held liable for any errors, including obvious errors and typographical errors, interruptions, whether due to (temporary and / or partial) breakdown, repair, update or maintenance of our web site or otherwise, inaccurate, misleading or false information or omission of information. The landlord is held responsible at all times for the (descriptive) information listed on our website (including pricing and availability), ensuring that it is accurate, complete and correct. Our website is not and should not be considered a recommendation or endorsement of quality, service level or ranking of some of the hotels.

It is not permitted to resell, use, copy, monitor (eg. Through the spider, scrape), display, download or reproduce any content or information, software, products or services available on our site for commercial or competitive activity or purpose.

2. Prices and payment

All prices on our website apply to the room for the entire stay and are given inclusive of VAT and other taxes, unless otherwise stated on the website, or via e-mail confirmation.

All prices are set by the host, and there may be special restrictions and conditions in regards to cancellation and refunds. Please check the room price thoroughly for such conditions before you make your reservation.

Payment for the bookings is directed through the portal and not the host. The landlord has no access to your payment details.

Currency conversions are only indicative, and are not regarded as a reliable, accurate or updated source. Actual prices may vary.

 3. Modification and Cancellation

Changes and cancellations are made directly on the portal under the mentioned rules. You can not change or cancel by contacting the host.

Any alternate costs associated with modifications  or extensions of reservations, are paid directly to the portal. Cancellation refunds are automatically transferred directly to your credit card. There is no need to contact the landlord.

By booking a room, you agree and accept the host / hotel rules for cancellations, no-shows, and other terms and conditions that may apply to your stay, including terms and conditions that apply in relation to the host service provider and / or products it offers. All the host's general rules for cancellations and no-show is available on our website in the hotel information pages during the reservation process and in the confirmation email. Please note that at certain specified prices or special offers can not be canceled or amended. Please check the room details carefully for such conditions before you make your reservation.

If you want to reread, adjust or cancel your booking, please refer to your e-mail confirmation, and ask that you follow its instructions. Please note that you may be charged a fee for your cancellation and no show without cancellation will generally result in full payment, you have taken up the room and pay for it. We recommend that you read the rules for cancellations and no-show carefully before you make your reservation.

4. Privacy

We have the absolute highest standard in the protection of your personal data. We will only disclose your name and the laws required in a given jurisdiction each information.

Unlike many other booking portal to transmit payment information takes your credit card information either to our or the host's knowledge. Payment is via an encrypted connection directly to PBS (www.PBS.dk) why we are not in the mood your payment details.

We hold a high ethical standards and respects your privacy.

5. Credit card handling

We do not send your credit card information to the host, and we do not know your payment details. Payment is via an encrypted connection directly to PBS (www.PBS.dk).

Your credit card will be charged by the portal when booking and confirmation of your order. In case of cancellation transferred money directly to your credit card through PBS (www.PBS.dk).

In case of card fraud or a third party's unauthorized use of your credit card requires most banks and credit card companies cover all risks and costs resulting from such fraud or abuse

In case of abuse contact us immediately via email, (the parking ZebraHotels.com).

6. Disclaimer

Because of the limitations of these terms and conditions, we can only be held liable for direct damage has occurred, paid or incurred by you as a result of our neglect of the commitments included in our service, up to a total sum of total expenditure of your reservation as stated in the confirmation email, whether it concerns an incident or series of related incidents.

We can never be held liable for an amount greater than the connection with the booking deposit amount.

Neither we nor the hosts can be held liable for any direct or indirect loss or damage, loss of production, loss of profits, loss of revenue, loss of contract, loss of or damage to the clientele and reputation, loss of claims or expenses suffered by you or paid by you.

We are not responsible for cancellations, overcrowding, strike, force majeure or something else beyond our power.

7. Miscellaneous

Unless otherwise indicated all of the software needed to use our services or made available through our website and intellectual property rights (including copyright) to the content, information and material on our site owned by ZebraHotels.com, its suppliers and providers.

These terms and conditions and the use of our services are governed by and construed in accordance with Danish law and any dispute that may arise in light of these general terms and conditions and our services can only be resolved in the team going into Danish law.